Stairway Lighting Replacement & Pendant Installation Challenge
Hi, this is John Dale here from GlobileNet. Another interactive customer story. Lisa this time had given us a call and she wanted some pendant lights high up in a stairway to be replaced.
Working at Heights: Stairwell Void Access & Safety Considerations
And it wasn’t such a heavy light, but stairway lights are always awkward because – mostly anyway – they’re in a void where you either make an expensive decision to put a platform, and sometimes it is necessary for safety, but many times we actually provide some sort of rope and pulley system so we can pull up the lights. Even if they’re light, they need to be pulled up to the ceiling.
Custom Electrical Mounting: Ceiling Brackets & Fixture Support
And we actually manufacture special brackets so that we can actually hang it from the ceiling space above.
On-Site Electrical Consultation & Accurate Quoting Process
And so the first thing, as we normally do, is we went for a free consult. You want to have a good look at it, because you really don’t want to do these things by taking a picture from somebody and guessing what that area looks like. It’s too hard.
Customer Engagement & Electrical Scope Discussion
And also, as I’ve said before, it’s really nice to meet a customer, talk about how you can do things so that they feel much more comfortable accepting the quote.
Pendant Light Installation Outcome & Improved Illumination
So in this case, of course, she accepted the quote, and she provided the pendant light or the the stairway lights she wanted to put in. And it really lit up the area afterwards because that was her problem, you know, with the old stairway light.
Customer Review & Efficient Electrical Service Delivery
So, thankfully Lisa was very thankful, and so are we, because she gave us a great review. Mainly “he quoted up front and got the job done quickly.” So If you want a quick, good job done, please give us a call at GlobileNet. Thank you.
