Minor Electrical Works: Small Job Service & Customer Needs
Hi, this is John Dale from GlobileNet. Just relaying another customer interaction story. You know, sometimes people want something big, a lot of times they want something small. And even the smallest of jobs are important to us to service our clients. And Timothy wanted a very small job done.
Power Point Relocation: Socket Positioning & Cabinet Installation
He had a power point that he needed moving. He was putting some cupboards in, I think. And we moved the power point just aside really. So that was the only piece of work. So our minimum call fees, like most electricians, cover an hour of service.
Electrical Inspection Opportunity: Maximising Call-Out Value
So in this case, he was very happy with our service, but also while we’re there, because it only took 30 minutes, I do tell the customers “well, look, you paid for an hour, so if you want me to look at something else while I’m here, do an inspection, look at the switchboard, you know, give you some advice, etc”. We’re always happy to do that so that the customer gets good value for money.
Customer Satisfaction & Urgent Electrical Service Response
Anyway, Timothy was really happy with the result. He said that “although we only had to move one power outlet, they did it very quickly and professionally. Very happy with their work. They’re accommodating, tried to fit my last-minute request into their fully booked day.” So if you want something urgent, tiny, don’t hesitate to give GlobileNet a call. Thank you.
